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Business Information

Your practice has two names and two email addresses in OzyOps. This page says which is which and where to change each one.

Business name​

This is the name callers hear when your AI answers. Change it under Settings > Profile > Business Information and click Save Changes. The AI uses the new name on the next call.

Optional. The registered name of the company that owns the practice, if it is different from the business name. We keep it on file for your records. It is never spoken on calls and never appears in what the AI says. We do not fill it in for you: if it is blank, nothing is assumed.

Contact email​

This is where OzyOps sends your billing emails. The account owner can change it under Settings > Profile > Business Information. When it changes we send one note to the old address and one to the new address, so a mistyped address gets noticed. It does not change the email saved with our payment processor, Stripe. OzyOps keeps a record of each change made here.

Login email​

The email you sign in with is separate from the contact email. Change it under Settings > Profile > Security.